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Studio Manager and Operations Director

2 months ago

Roanoke, Virginia, United States Stretch Zone Full time

About the Role:

We are seeking a highly motivated and experienced individual to join our team as a General Manager at Stretch Zone. As a General Manager, you will be responsible for the overall success of our studio, including supervising staff, managing finances, and delivering exceptional customer service.

Key Responsibilities:

  • Supervise and motivate a team of staff to achieve sales and customer satisfaction goals
  • Manage the financial performance of the studio, including budgeting and forecasting
  • Develop and implement marketing strategies to attract new customers and retain existing ones
  • Ensure that all staff members receive comprehensive training on our modalities and operations
  • Maintain a high level of customer satisfaction through regular feedback and coaching
  • Collaborate with regional and corporate managers to achieve company goals and objectives
  • Provide leadership and direction to all direct reports, including setting clear expectations and goals

Requirements:

  • Minimum 2 years of experience in a management role, preferably in the health and wellness industry
  • Proven track record of success in managing staff and achieving sales goals
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong business acumen and financial management skills

About Stretch Zone:

Stretch Zone is a leading provider of health and wellness services, with a focus on stretching and flexibility. We are committed to delivering exceptional customer service and creating a positive and supportive work environment for our staff.