Warranty Administrator

1 month ago


Lancaster, California, United States BYD COACH & BUS LLC Full time
Job Summary

As a Warranty Administrator at BYD COACH & BUS LLC, you will be responsible for processing all warranty paperwork in a timely manner, ensuring proper documentation and verifying criteria required by vendors or customers.

Key Responsibilities:

  • Process warranty paperwork and ensure timely submission to vendors or customers.
  • Communicate with vendors and service teams to define warranty claim resolution and set expectations.
  • Reconcile warranty receivables and work with corresponding departments to obtain payments.
  • Prepare and submit claims for warranty work, ensuring accuracy and timeliness.
  • Handle rejected claims according to dealership and/or manufacturer specifications.
  • Coordinate with internal teams and vendors/manufacturers to ensure prompt receipt of replacement parts.

Requirements:

  • Minimum 1 year experience in a similar role.
  • Self-starter with high level of initiative and strong sense of urgency.
  • Ability to multi-task accurately in a fast-paced environment.
  • Excellent administrative, organizational, and communication skills.
  • Good knowledge of Microsoft Word and Excel.


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