Membership Growth Specialist

6 days ago


Plano, Texas, United States Cowboys Fit Full time
Job Overview

Cowboys Fit is seeking an exceptional Sales and Customer Experience Manager to join our team. In this role, you will play a key part in driving membership sales and revenue growth while providing legendary service to our members.

About the Role

This full-time position requires a strong ability to communicate effectively with diverse groups of people, build lasting relationships, and achieve ambitious sales targets. As a member of our Sales and Customer Experience team, you will be responsible for:

  • Selling memberships and ancillary services that meet the needs of our clients
  • Providing world-class customer service to create a welcoming environment that makes every guest feel valued and supported
  • Collaborating with colleagues to optimize business operations, improve efficiency, and increase productivity
ResponsibilitiesSales Performance
  • Achieve or exceed individual sales targets by identifying new opportunities and nurturing existing relationships
  • Develop and execute personalized sales strategies to meet the unique needs of each client
  • Maintain accurate records of sales interactions and follow up with leads to close deals
Customer Experience
  • Create a positive and engaging atmosphere that encourages members to return and recommend us to friends and family
  • Anticipate and resolve customer complaints in a timely and professional manner
  • Engage with members through regular communication, building trust and loyalty
Team Collaboration
  • Work closely with other departments to ensure seamless integration of sales efforts with club operations
  • Prioritize tasks, manage time effectively, and meet deadlines to drive results
  • Participate in ongoing training and development to enhance skills and stay up-to-date on industry trends
What We Offer

In exchange for your dedication and hard work, we offer:

  • A competitive salary range: $55,000 - $70,000 per year, depending on experience
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment that values diversity and inclusion
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent; a degree in marketing, sales, or a related field is preferred
  • 1+ years of sales or customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • A proven track record of achieving sales targets and exceeding customer expectations
How to Apply

If you are passionate about delivering exceptional customer experiences and driving business growth, please submit your application today



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