Director of Client Services
4 days ago
About City Wide:
City Wide Facility Solutions is a trusted leader in the building maintenance industry, serving communities across the US and Canada. Our mission is to create a positive impact on the community we serve. We strive to be the first choice for our clients, contractors, and employees. At City Wide, you will find a fast-paced work environment that rewards performance within a collaborative, inclusive, and fun atmosphere.
Job Description:
The Director of Operations will oversee the management of City Wide's build maintenance solutions (Janitorial and non-janitorial). This individual will lead a team of Facility Solutions Managers (FSMs) and manage effective relationships with all assigned clients. Key responsibilities include ensuring client satisfaction and client growth, achieving annual business objectives, and budget expectations.
Requirements:
- 5 years of operations/sales/customer service experience
- Undergraduate Degree (Business or related field) preferred
- 2 years previous management experience
- Strong communication and presentation skills
- Proficient in MS Office
Benefits:
- A national organization of locally-owned businesses managing maintenance services for commercial properties
- A strong culture of entrepreneurship with high expectations, and a culture of coaching and support
- Peer support and an organization entirely supportive of your professional development and success
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