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Technology Sourcing Team Leader

2 months ago

Peachtree Corners, Georgia, United States Computacenter Full time
Overview of the Position
The Team Leader for Technology Sourcing and Innovation will oversee a substantial team and will be accountable for all facets of personnel management within a designated area. This position also entails responsibility for operational execution and performance metrics.

The role necessitates approximately 30% travel within the country.

Key Responsibilities
  • Act as a consultant within the specialized domain to colleagues, clients, and team members.
  • Supervise, nurture, and mentor a team of professionals while implementing performance management strategies as needed.
  • Hold full managerial responsibilities for direct reports.
  • Evaluate circumstances, challenges, and opportunities, escalating issues when necessary.
  • Serve as a point of escalation for complex or significant issues, providing essential support to team members.
  • Maintain confidentiality regarding all business-related matters.
  • Collaborate with peers to ensure best practices and continuous improvement in service delivery.
  • Establish and nurture productive relationships and networks at an operational level to enhance customer relations.
  • Ensure the adoption of best practices and service offerings to maintain service consistency.
  • Adhere to Computacenter's Information Security Policies and report any potential or actual security incidents or risks.
  • Support and embody Computacenter's mission and core values.
Qualifications
  • Legally authorized to work in the United States.
  • Bachelor's degree in Business, Human Resources, or a related field, or equivalent experience.
  • A minimum of 5 years in a managerial role.
  • Experience in a demanding commercial setting.
  • Proficient understanding of relevant functional systems.
  • Background in developing best practice policies and procedures within the functional area.
  • Exceptional attention to detail.
  • Strategic mindset coupled with tactical execution capabilities.
  • Strong written and verbal communication skills.
  • Comfortable engaging with colleagues from diverse backgrounds where English may not be the primary language.
  • Effective self-management and time organization skills.
  • Ability to prioritize and manage multiple tasks concurrently.
  • Capable of building trust, being assertive when necessary, and demonstrating initiative and enthusiasm.
  • Resilient and adept at handling high-pressure situations.
  • Strong business acumen with analytical capabilities.
  • Commercially savvy.
  • Able to work independently as well as collaboratively within a team.
  • Proactive in expanding knowledge and skills.
  • Familiarity with Computacenter's internal processes, systems, tools, and platforms.
  • Team-oriented mindset and approach.
  • Willingness to travel as required.
What You Can Anticipate

At Computacenter, there is much more to appreciate than just a fulfilling career. Alongside competitive compensation packages and long-term career prospects, we offer a comprehensive range of benefits designed to promote your health, financial security, and overall well-being.

About Computacenter

Computacenter stands as a premier independent technology partner, trusted by major corporate and public sector entities. We assist our esteemed clients in sourcing, transforming, and managing their IT infrastructure to facilitate digital transformation, empowering users and their organizations. As a publicly traded company on the London FTSE 250 (CCC.L), we employ over 20,000 individuals globally. In the United States, we support some of the nation’s most recognized businesses with regional hubs and integration centers across the country.