Customer Experience Associate

4 weeks ago


Medford, Oregon, United States Old Navy Full time

Join Our Team: Old Navy is looking for a seasoned Customer Experience Associate to provide exceptional service to our customers and drive sales growth. In this role, you will be responsible for creating personalized shopping experiences, resolving customer complaints, and maintaining a clean and organized store environment.

About the Position

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You will be expected to execute company processes and procedures with ease, while also taking initiative to improve customer satisfaction and drive sales growth.

Key Responsibilities
  • Cultivate strong relationships with customers through attentive listening and empathetic responses
  • Use your knowledge of our products to suggest recommendations and upsell/cross-sell opportunities
  • Contribute to a positive and inclusive store environment by promoting teamwork and respect among colleagues
Salary and Benefits

We offer a competitive salary of $13-$16 per hour, based on experience, as well as opportunities for advancement and professional growth. If you're a customer-focused and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.



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