Broadband Network Technician I

5 days ago


Austin, Texas, United States Astound Full time
Astound Broadband: A Leading Telecommunications Provider

We're seeking a skilled Broadband Network Technician I - Infrastructure Specialist to join our team in Austin, TX.

About the Role:

  • Detect, troubleshoot, and resolve system outages with precision and speed.
  • Perform emergency coax restoration to ensure seamless service delivery.
  • Maintain underground cable infrastructure to prevent damage and disruptions.
  • Conduct regular maintenance on power supply and active components.
  • Identify and repair leaks to minimize losses and optimize network performance.
  • Develop expertise in splicing techniques to enhance network connectivity.
  • Document all activities and outcomes to inform future operations.
  • Participate in a 24/7 on-call rotation to provide timely support and resolution.
  • Perform other duties as assigned by management.

Requirements:

  • Minimum 2+ years of experience as a telecom technician.
  • Competencies include customer service, communication skills, basic computer skills, problem-solving, time management, teamwork, working alone, ability to read and interpret maps, bucket certification, Ohm's understanding, and knowledge of the Outside Plant.

Physical Requirements:

  • Ability to lift up to 75 lbs.
  • Capacity for extended periods of standing and walking.

Education and Certifications:

  • High School Diploma or equivalent required.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Our benefits package includes a 401k retirement plan with employer match, insurance options, paid time off, floating holidays, paid sick leave, tuition reimbursement program, employee discount program, and more.

Mission Statement: Take care of our customers, take care of each other, do what we say we are going to do, and have fun.

EEO Statement: Astound Broadband is an Equal Opportunity Employer dedicated to cultivating a diverse, equitable, and inclusive workplace. Discrimination of any kind has no place here. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.



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