Highly Skilled Broadband Service Professional
3 days ago
Astound Broadband, a leading telecommunications provider in the United States, is dedicated to delivering cutting-edge technology and exceptional customer service. As a pioneering company, we strive to empower local communities through innovative communication solutions.
Job Summary:
We are seeking an ambitious Broadband Technician I to join our team in Austin, Texas. This role offers an excellent opportunity to develop your skills and advance your career in the dynamic field of telecommunications. As a Broadband Technician, you will be responsible for installing and disconnecting data, video, and phone services at customer premises with a strong focus on customer satisfaction, education, and quality of work.
About the Role:
This position requires a highly motivated individual who can effectively communicate with leadership and dispatch as needed. Your key responsibilities will include:
- Residential installation and disconnection of data, video, and phone services
- Ensuring and recording correct RF signal levels within specifications
- Communicating with leadership and dispatch as needed
- Providing excellent customer education and support
- Operating a company vehicle safely and responsibly
Required Skills and Qualifications:
To excel in this role, you will need:
- High school diploma or equivalent
- 0 years of experience (Entry Level)
- Maintain a satisfactory driving record and have a valid driver's license
- Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Problem-solving; Time Management; Teamwork; Working alone
Benefits:
Astound Broadband offers a comprehensive benefits package, including:
- 401k retirement plan, with employer match
- Insurance options: medical, dental, vision, life, and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, increasing based on tenure
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Tuition reimbursement program
- Employee discount program
Salary:
The estimated salary for this position is around $60,000 - $80,000 per annum, depending on experience and qualifications. We offer competitive compensation packages to ensure that our employees feel valued and empowered.
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