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Team Assistant

2 months ago

Waterloo, Iowa, United States Galaxy Technologies Full time

**About Us**

Galaxy Technologies is a specialized insurance broker with a single focus: property management. Our work helps property managers by taking on the often tedious claims processing, allowing them to finally enjoy their work and have more time for the truly important things in life.

**Our Mission**

We are dedicated to providing exceptional support to our clients, ensuring that their properties are restored to a safe and habitable condition as quickly as possible. Our team of experts works tirelessly to coordinate and facilitate the claims process, allowing our clients to focus on what matters most - their business.

**What We're Looking For**

We're seeking a highly organized and detail-oriented Team Assistant to join our back office team. As a Team Assistant, you will play a critical role in supporting our clients and claims team, ensuring that all administrative tasks are completed efficiently and effectively.

**Key Responsibilities**

  • Provide exceptional support to our clients, responding to their inquiries and concerns in a timely and professional manner.
  • Coordinate and facilitate the claims process, ensuring that all necessary documentation is completed and submitted in a timely manner.
  • Act as the primary point of contact for all administrative issues, providing clear and concise communication to our clients and internal stakeholders.
  • Work closely with our claims team to ensure that all claims are processed efficiently and effectively.
  • Contribute to the development and implementation of process improvements, ensuring that our administrative processes are streamlined and efficient.

**What You'll Bring**

To be successful in this role, you will need to possess excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. You will be a team player, with a strong attention to detail and a commitment to delivering exceptional results.