Specialty Infusion Coordinator

2 weeks ago


Oakdale, Pennsylvania, United States CarepathRx Full time
CarepathRx

We offer a competitive salary of $65,000 - $75,000 per year.

Job Description:
  • Company Overview: CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through technology, market-leading pharmacy services, and wrap-around services.

The Onboarding, Specialty Infusion team members are responsible for onboarding referrals, coordinating documentation, communicating with the referral source, managing incoming faxes, and assisting with coordinating home health for our specialty infusions. This role also acts as a single point of contact for designated tasks, teams, and referral sources.

Responsibilities:
  1. Obtains the patient referral via phone, fax, email, and/or EMR.
  2. Documents the referral details by creating the patient information sheet.
  3. Identifies and documents the patient's team assignment.
  4. Creates patient entry for delivery management.
  5. Meets turnaround expectations for specialty infusions as directed by the business.
  6. Enters/updates the patient profile, progress notes, and home health information.
  7. Acts as liaison between internal teams and the referral source.
  8. Receives incoming calls, taking patient markers for new referrals.
  9. Uploads documents to the patient's medical record.
  10. Manages electronic fax folder, determining the appropriate destination for the file.
  11. Coordinates home health needs for the patient.
  12. Acts as the team point of contact for assigned referral sources and/or therapies.
  13. Assists with complex referrals/home health cases.
  14. Trains/mentors new team members.
  15. Assists Intake nurses with faxing and copying and distribution as needed.
  16. Performs in accordance with system-wide competencies/behaviors.
  17. Performs other duties as assigned.
Requirements:
  • HS diploma or GED required.
  • 2+ years of experience in a physician practice, ancillary provider, or other relevant healthcare setting required.
  • Excellent communication, interpersonal, and organizational skills required.
  • Ability to prioritize and handle multiple tasks.
  • Knowledge of medical terminology required.
  • Proficient computer skills and Microsoft Office Products required.


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