Oil Service Technician
5 days ago
Haffner's is a regional leader in fuel distribution, with a strong presence in New England. As a prominent wholesale fuel distributor, we manage 72 gas stations, convenience stores, car washes, and food service locations across Massachusetts, New Hampshire, and Maine.
We offer a range of services, including heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering, and we prioritize building relationships and consistently doing the right thing.
Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do."
Job Summary:Oil Service Technicians are responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.
Key Responsibilities:- Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.
- Communicates in a timely manner with office staff, maintaining a schedule and making sure any delays are properly communicated to the customer.
- Documents all installed equipment upon arrival, including make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
- Diagnoses diverse electrical and mechanical service issues.
- Explains the diagnosed issue in concise terms to the customer, together with the resolution.
- Understands and articulately conveys company pricing and services to customers.
- Repairs by obtaining any needed replacement parts, calibrating system to manufacturer's recommendations, and thoroughly testing components for functionality.
- Identifies and reports to owner potential opportunities for additional business, such as newer systems, service contracts, and additional services.
- Completes visit by obtaining customer signature and correct customer information, including email address.
- Notifies dispatchers of any issues that require repair or compromise delivery or service.
- Maintains proper stock, parts, tools, and safety equipment in the vehicle.
- Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues, and ensuring they are corrected.
- Participates in company-provided training opportunities on latest industry technologies.
- Conducts visual oil tank inspections, recording condition with pictures and descriptions.
- Executes other duties assigned by the Service Manager.
- A minimum of three years of experience in oil service or equipment sales preferred.
- NH Oil Burner Service License.
- EPA 608 certificate preferred.
- Clean MA/NH driving record.
- Understanding of blueprints, plans, and manuals.
- Ability to pass company-provided drug test, alcohol test, and physical.
- Availability to work a flexible schedule, including weekends, overtime, and on-call shifts.
- Employee Discount on gasoline, and residential propane and oil.
- Medical, Dental, and Vision Insurance.
- 401K Retirement Plan with Company Match.
- Paid Time Off.
- Company Paid Life Insurance and Optional Life Insurance.
- Short-Term and Long-Term Disability.
- Critical Illness and/or Accident Insurance.
This position is eligible for a $2,000 sign-on bonus. Hourly Rate/Salary is based on a range of factors, including relevant experience, knowledge, skills, and other job-related qualifications.
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