Epic Technical Specialist

2 weeks ago

Raleigh, North Carolina, United States Crescens Full time

**Job Title: EPIC Coordinator /Analyst**


**Job Summary:** Crescens is seeking a highly skilled EPIC Technical Specialist to join our team. In this role, you will be responsible for building and maintaining EPIC modules, including EpicCare Ambulatory, Wisdom General Dentistry, and MyChart Patient Experience Platform.


**Key Responsibilities:**



  • Serve as the primary support contact for the application's end-users
  • Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients
  • Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions
  • Evaluate hardware availability and software requirements
  • Identify issues that arise in the application and working to resolve them
  • Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
  • Identify and implement requested changes to the system
  • Serve as a liaison between end users' workflow needs and Epic implementation staff
  • Maintain regular communication with Epic representatives, including participating in weekly project team meetings
  • Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
  • Review the status of projects and issues on an ongoing basis with leadership
  • Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

**Requirements:**



  • Certified by Epic in EpicCare Ambulatory including Wisdom General Dentistry, EpicCare Link, and MyChart Patient Experience Platform
  • Epic implementation or operations support experience
  • Health IT experience
  • Familiarity with Epic tools: Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure orders
  • Knowledge of Epic Care Everywhere, SmartForms, Meaningful Use, and Specialty Modules, Marketing, Demonstrations, and Procedure orders
  • Familiarity with hospital outpatient department relationships and how such groups interact (referrals, discharge to SNF, lab ordering, surgery sched)
  • Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios
  • Familiarity with the non-clinical external groups that need to access information about certain patients and why they need the information
  • Working knowledge in application development and system integration
  • Familiarity with dental practices' workflows, particularly the interaction of clinical users with scheduling and billing team, and patient experiences
  • Skilled in enterprise systems and familiarity with best business practices related to systems
  • Familiarity with legal requirements and operational policies related to patient and family privacy practices
  • Working knowledge of security protocols for systems utilized
  • Working knowledge of the current architecture of systems and information to troubleshoot problems
  • Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions
  • Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates
  • Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality
  • Coordinate and direct computer systems and application design and development
  • Experience in assessing user needs through discussion with customer
  • Ability to convey technical information to client and promote understanding of relevant issues
  • Software quality assurance/testing experience

**About Crescens:**


Crescens is a leading provider of healthcare IT solutions. We are committed to delivering high-quality products and services that meet the evolving needs of our clients.

  • Technical Support Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Insight Technical Advisors Full time

    We are seeking a highly motivated Technical Support Specialist to join our team at Insight Technical Advisors. This role requires excellent customer service skills and a basic understanding of IT-related concepts.Job DescriptionIn this position, you will be the first point of contact for our clients, providing outstanding communication support and resolving...

  • Epic Module Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Crescens Full time

    We are Crescens, a forward-thinking organization seeking an accomplished Technical Applications Coordinator to drive the development of our Electronic Health Record (EHR) system. This role offers an exciting opportunity for a skilled professional to leverage their Epic certification and technical expertise to build modules for our Wisdom General Dentistry...

  • Epic Application Coordinator and Analyst Specialist

    4 weeks ago

    Raleigh, North Carolina, United States Serigor Inc. Full time

    Job OverviewSerigor Inc. is seeking an experienced Epic Application Coordinator and Analyst Specialist to join our team in Raleigh, NC.

  • Technical Systems Coordinator

    1 week ago

    Raleigh, North Carolina, United States Astyra Corporation Full time

    About the JobThe Technical Specialist will perform Epic Application Coordinator/Analyst functions to build Resolute Hospital Billing Claims and Resolute Professional Billing Claims.This position is responsible for coordinating all issues that arise during the project for their application.Key Responsibilities:Serve as the primary support contact for the...

  • IT Support Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Insight Technical Advisors Full time

    Job Title: IT Support SpecialistAbout the RoleWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Insight Technical Advisors. As an IT Support Specialist, you will be the first point of contact for customers, providing exceptional support and resolving technical issues.Key ResponsibilitiesTriage incoming service...

  • Technical Product Specialist

    1 week ago

    Raleigh, North Carolina, United States Danaher Corporation Full time

    Danaher Corporation is a global leader in providing innovative solutions for human health. We are currently seeking a talented Technical Product Specialist to join our team. The estimated salary for this role is $90,000 - $120,000 per year, depending on location and experience.As a Technical Product Specialist, you will be responsible for providing technical...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Raleigh, North Carolina, United States Epic Travel Staffing Full time

    Job SummaryEpic Travel Staffing is seeking a highly skilled Diagnostic Imaging Specialist for a 13-week assignment.The ideal candidate will have a minimum of 1 year of experience in Interventional Radiology and hold certifications in BLS and ARRT. Shifts will be from 7a-5:30p on a 10x4 schedule, with benefits including health insurance and a 401(k) matching...

  • IT Support Specialist

    1 week ago

    Raleigh, North Carolina, United States Insight Technical Advisors Full time

    At Insight Technical Advisors, we are seeking a highly motivated and detail-oriented IT Support Specialist to join our team of professionals. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.About the JobWe are looking for a talented individual who has a basic understanding...

  • Nurse Care Specialist

    1 month ago

    Raleigh, North Carolina, United States Epic Travel Staffing Full time

    Travel Nursing OpportunityWe are seeking a skilled Nurse Care Specialist to join our team at a leading healthcare facility. As a Nurse Care Specialist, you will provide high-quality patient care and support in a dynamic and fast-paced environment.About the Position:Shift: Nights / 7p-7a, 12x3, 36 hours per weekLength: 13 weeksRequirements:NC license1 year of...

  • Manufacturing Quality Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Technical Source Full time

    Technical Source OpportunityWe are seeking a Manufacturing Quality Specialist to join our team in the Holly Springs, NC area. The successful candidate will have expertise in the development and implementation of quality control processes for downstream process equipment.Responsibilities:Develop and implement quality control procedures for downstream process...

  • Sonography Specialist for Travel Position in Raleigh

    3 weeks ago

    Raleigh, North Carolina, United States Epic Travel Staffing Allied Full time

    About the JobEpic Travel Staffing Allied is a leading provider of travel staffing solutions, currently seeking a highly skilled Sonography Specialist to fill a position in Raleigh, North Carolina.

  • Regulated Documentation Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Technical Source Full time

    As a Documentation Specialist at Technical Source, you will be responsible for managing and organizing critical documentation in a pharmaceutical manufacturing environment. This role requires strong organizational skills, attention to detail, and familiarity with regulated manufacturing processes.The ideal candidate will have experience in documentation or...

  • Technical Operations Specialist

    2 weeks ago

    Raleigh, North Carolina, United States Pike Corporation Full time

    Job SummaryWe are seeking a highly skilled Technical Operations Specialist to join our team at Pike Corporation. In this role, you will be responsible for providing technical expertise and support to ensure the successful operation of our technical systems. You will work closely with team members and stakeholders to identify, analyze, and resolve complex...

  • Critical Care Travel Nurse Specialist

    4 weeks ago

    Raleigh, North Carolina, United States Epic Travel Staffing Full time

    Job SummaryWe are seeking a skilled Critical Care Travel Nurse Specialist to join our team at Epic Travel Staffing. As a critical care nurse, you will provide high-quality patient care and support to patients with acute overflow needs in a Telemetry/PCU setting.About the Job:Work as a Travel RN - Intermediate Care/Acute Overflow in a dynamic healthcare...

  • Lead Electrician

    2 weeks ago

    Raleigh, North Carolina, United States Spark Power Full time

    Lead Electrician - Technical SpecialistAs a Lead Electrician - Technical Specialist at Sark Power, you will be responsible for providing technical expertise, project supervision, and administrative support for our operations in the Raleigh, North Carolina area.This is a hands-on role that requires strong technical skills, excellent communication abilities,...

  • Facilities Maintenance Specialist

    3 weeks ago

    Raleigh, North Carolina, United States Technical Source Full time

    Job SummaryTechnical Source is seeking a skilled Facilities Maintenance Specialist to join our team. The ideal candidate will have 3-5 years of combined experience in facilities and equipment maintenance, preferably within a pharmaceutical or regulated manufacturing environment. This role combines responsibilities for maintaining building infrastructure and...

  • National Technical Support Specialist

    1 week ago

    Raleigh, North Carolina, United States Bowe Systec North-America Inc Full time

    Company OverviewBowen Systec North America Inc is a leading provider of high-quality technical solutions. As a National Technical Support Specialist, you will play a critical role in ensuring the success of our customers by providing expert-level technical support and training.

  • Technical Documentation Specialist

    1 week ago

    Raleigh, North Carolina, United States Serigor Inc. Full time

    Job Description:Serigor Inc. is looking for a Technical Documentation Specialist to assist with Quality Review and Oversight of IT Technical Documents/Deliverables. As a Technical Documentation Specialist, you will be responsible for reviewing and validating software artifacts per industry standards, collaborating with the team to perform software releases...

  • Technical Specialist

    1 week ago

    Raleigh, North Carolina, United States Serigor Inc. Full time

    Job Summary:We are seeking a highly skilled Technical Specialist to join our team and support the implementation of client Ware Project (AWP) applications.The successful candidate will have strong technical expertise in areas such as programming languages, system administration, and data modeling.In addition to technical skills, the ideal candidate will have...

  • Technical Desktop Support Specialist

    3 weeks ago

    Raleigh, North Carolina, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Technical Desktop Support Specialist to join our team at TEKsystems. In this role, you will be responsible for providing expert technical support for desktop systems and ensuring the smooth operation of our end-user computing environment.