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Senior Support Coordinator
2 months ago
As a leading national home healthcare provider with a rich history spanning over 50 years, we are dedicated to advancing our vision of delivering exceptional patient care.
Our commitment to transforming the homecare landscape is evident through our focus on affordable, personalized, and family-centered medical home healthcare, home hospice, private duty homecare, and independent living support services, all delivered in a concierge style to enhance the patient experience.
What Sets Us Apart:- A culture rooted in servant leadership, where our clinical teams are prioritized, and our CEO supports from the bottom up.
- Our Care Centers operate as cohesive units, backed by a National Support Center that empowers local leaders to manage their operations effectively.
- We are deeply embedded in the communities we serve, ensuring that our teams are familiar with the unique needs of our patients.
- We treat our patients with the same care and compassion as we would our own family.
- Access to an industry-leading online training platform through Intrepid University for ongoing education.
- Utilization of a clinician-centric WellSky EHR system to enhance clinical documentation and patient care.
- Competitive compensation package including healthcare, dental, vision, and pharmacy benefits with affordable premiums for full-time team members.
- 401K plans available for all employees.
- Generous PTO and company-paid holidays for full-time staff.
- Comprehensive mobile benefits access, telemedicine services, health education resources, and cost estimators for full-time employees.
- Company-funded life insurance up to $50K and AD&D insurance, with options for additional voluntary coverage.
- Affordable short and long-term disability insurance for full-time team members.
- Innovative talent acquisition strategies to enhance our recruitment processes.
As a Senior Support Coordinator, you will play a crucial role in case management, file management, data oversight, payroll and billing assistance, communication, and reporting. This position may also involve support with staffing and scheduling.
Your responsibilities will include, but are not limited to:
- Receiving and processing orders from physicians in accordance with state regulations and effectively communicating with clinicians.
- Supervising Home Health Aides in compliance with specific waiver program guidelines.
- Gathering referral information from various sources and making initial assessments regarding client eligibility for home health services.
- Maintaining electronic medical records in line with state and federal regulations and company standards.
- Ensuring appropriate staffing levels by arranging replacements for staff absences as necessary.
- Participating in patient care conferences and collecting performance improvement data as directed by your supervisor.
We seek a Senior Support Coordinator who is exceptionally organized and detail-oriented, capable of working both independently and collaboratively within a team environment.
Strong verbal and written communication skills, along with the ability to thrive under pressure in a dynamic setting, are essential.
Qualifications:- LPN or LVN licensure required.
- Minimum of 1 year of healthcare experience preferred.
- At least 2 years of experience in a multi-tasking role within a business or healthcare clinical environment.
- Basic arithmetic skills, including multiplication, division, and percentages.
- Understanding of medical terminology and foundational knowledge of scientific disciplines.
- Valid state driving license and automobile insurance in accordance with company policy.
- Proficiency in computer software and data management programs.
Join Intrepid USA and contribute to making a meaningful impact in the lives of our patients.
