Customer Service Specialist
3 weeks ago
We are committed to creating a diverse and inclusive work environment at Rent-A-Center, where you can grow your career and make a difference in our customers' lives.
- We offer a competitive starting hourly rate of $14.45 per hour, with opportunities for advancement and a consistent schedule.
As a Customer Account Representative, you will be responsible for providing top-notch customer experiences through white-glove service, both in-store and in customers' homes. Your day will be filled with:
- Delivering excellent customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
- Maintaining organized and inviting store displays, including product merchandising and visual displays.
- Providing safe and compliant delivery and installation services, while adhering to all handling and transportation procedures.
To succeed in this role, you must possess:
- A high school diploma or equivalent.
- Be at least 18 years old and have a valid state driver's license with a good driving record.
- Ability to lift and move products weighing up to 50 pounds.
- Exceptional communication and customer service skills.
Beyond the required skills and qualifications, we look for individuals who:
- Possess a strong desire to improve our customers' lives.
- Are eager to learn the business and take on new challenges.
- Demonstrate grit and determination in their work.
The physical demands of this role include standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. You must also be able to frequently lift and/or move heavy items and merchandise.
This is a full-time position with expected hours of Monday through Saturday, store open to close hours, with Sundays off along with one other weekday off. Schedules and hours may change throughout the year as dictated by management and business needs.
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