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Bookseller - Retail Sales Associate

2 months ago

Allen Park, Michigan, United States Barnes & Noble Full time
About the Role

We are seeking a highly motivated and customer-focused Bookseller to join our team at Barnes & Noble. As a Bookseller, you will be responsible for providing exceptional customer service, creating a welcoming environment, and promoting a love of reading.

Key Responsibilities
  • Customer Service: Engage with customers, share your knowledge of books, and make relevant recommendations to create a personalized shopping experience.
  • Store Presentation: Ensure the bookstore is visually appealing, well-organized, and easy to navigate, showcasing a wide range of books and products.
  • Sales and Merchandising: Leverage key campaigns, such as pre-orders and staff picks, to drive sales and promote new releases.
  • Knowledge and Education: Stay up-to-date on new releases, bestsellers, and industry trends to provide expert recommendations and support to customers.
  • Teamwork and Collaboration: Work closely with colleagues to achieve sales goals, support events, and maintain a positive and inclusive store environment.
Requirements and Qualifications
  • Passion for Reading: A love of reading and knowledge of books is essential for this role.
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Positive Attitude and Energy: A can-do attitude, enthusiasm, and a passion for delivering exceptional customer service.
  • Flexibility and Adaptability: Ability to work in a fast-paced environment, adapt to changing situations, and prioritize tasks effectively.
What We Offer

Barnes & Noble is committed to providing a supportive and inclusive work environment. As a Bookseller, you will have the opportunity to:

  • Develop your knowledge of books and the publishing industry.
  • Work with a diverse range of customers and colleagues.
  • Contribute to the success of a leading bookstore chain.
  • Enjoy a competitive salary and benefits package.