Optometric Technician

2 weeks ago


Salisbury, North Carolina, United States EssilorLuxottica Full time
Job Title: Optometric Technician

Peak Eye Care, a part of TeamVision, is a Management Service Organization powered by EssilorLuxottica, striving to provide operational excellence to eyecare professionals. Our goal is to be the leading eye care provider in your local community, centered around patient care and patient experience.

Job Summary

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

Key Responsibilities
  • Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
  • Performs various tests to aid the optometrist with vision examinations, including visual acuity measurements, depth and color perception tests, and retinal imaging.
  • Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
  • Identifies situations involving dissatisfied patients and acts quickly for resolution.
  • Performs work accurately and thoroughly despite time pressure and patient volume.
  • Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
  • Supports contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
  • Effectively utilizes appointment book/scheduling procedures and computer operation/procedures.
  • Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
  • Maintains a safe working environment for all team members and patients.
  • Supports compliance of visual merchandising in the exam lanes, assessment room, and contact lens area.
  • Adapts to various examination scenarios and is personable with patients and staff.
  • Performs all pre-examination testing with accuracy and attention to detail.
  • Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
  • Works weekends and evenings in support of the business needs (varies by location).
  • Adheres to attendance and daily time-keeping requirements.
  • Adheres to all company policies and procedures.
  • Consistently maintains proper dress code.
Requirements
  • High School graduate or equivalent.
  • 2+ years' experience in optometry, ophthalmology, or healthcare setting.
  • Knowledge of optical and medical terminology.
  • Understanding and utilization of optical equipment and diagnostic testing.
  • Coaching skills.
  • Strong communicator and listening skills.
  • Problem-solving ability.
  • Organization skills.
  • Strong interpersonal skills.
  • Ability to assess priorities, address multiple tasks, and deadlines in a fast-paced environment.
  • Ability to work autonomously.
  • Knowledge of office environment.
  • Strong basic math skills.
Preferred Qualifications
  • Experience in healthcare.
  • Previous experience in customer service, retail, and/or optical.
  • Optometric technician certification.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.



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