Neurological Care Coordinator
2 weeks ago
About the Role:
We are seeking a highly skilled Neurological Care Coordinator to join our team at Neurology Children's Speciality Clinic.
Responsibilities:
- Welcome all patients and answer parents' calls in a professional and caring manner.
- Document all patient care in our EMR.
- Manage difficult or emotional customer situations; respond promptly to customers' needs; solicit feedback to improve service.
- Collaborate and effectively communicate with patients.
- Manage multiple tasks and prioritize responsibilities.
Requirements:
- Certification required.
- One year of medical experience preferred.
- Customer service experience preferred.
Working Conditions:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Salary Range:$65,000 - $85,000 per year, depending on experience.
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