Restaurant Operations Manager

4 weeks ago


Charlotte, North Carolina, United States Midwood Smokehouse Full time
Assistant General Manager Opportunity at Midwood Smokehouse

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Midwood Smokehouse. As a key member of our management team, you will be responsible for overseeing all aspects of our restaurant operations, including front-of-house and back-of-house management.

Key Responsibilities:
  • Collaborate with the General Manager to ensure exceptional guest service and exceed dining expectations.
  • Assist in the hiring, supervision, and development of teams, fostering a positive and motivating work environment.
  • Skillfully assess day-to-day operational demands and address restaurant concerns effectively.
  • Ensure accurate and efficient completion of financial, personnel, and administrative duties in accordance with company policies and procedures.
  • Uphold health, safety, and sanitation standards, including food handling, cleanliness, and restaurant maintenance.
  • Ensure consistent compliance with operational standards, company policies, and relevant laws and ordinances.
Requirements:
  • High School Diploma (Four-Year Degree or Hospitality Degree preferred) with a continued eagerness to learn.
  • Minimum of 4 years experience of full-service management experience in a high-volume restaurant setting.
  • Advanced knowledge of restaurant financials, including how to read budgets, labor projections, and a P&L statement.
  • Advanced knowledge of food safety and sanitation requirements in Mecklenburg County.
  • An ability to identify weaknesses and provide coaching where necessary.
  • Strong problem-solving skills.
  • Great interpersonal and communication skills.
  • Computer literate with basic Excel knowledge.
  • The ability to pivot when curve balls get thrown at you and keep your composure.
  • Valid ServSafe certification is a plus.
Why Join Midwood Smokehouse?
  • Competitive compensation based on experience.
  • Comprehensive and well-rounded training program.
  • 100% Employer-paid Medical, Dental, and Vision Insurance for all management.
  • Employer-paid life insurance after 6 months of service.
  • Achievable Monthly Bonus Program.
  • Paid Time Off starting at 6 months of service.
  • Closed for family time on major holidays - Thanksgiving and Christmas Day.
  • 401k.
  • Continued career development and unlimited growth opportunities.
  • 50% dining discount at all FS Food Group restaurants in North and South Carolina.
  • A central office that handles many operational tasks, including marketing, accounting, purchasing, recruiting, repair/maintenance, and more.


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