Behavioral Health Office Coordinator
4 weeks ago
At BayCare Health System, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians.
We promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members are the backbone of our organization, and we strive to provide a work environment that is supportive, inclusive, and empowering.
This full-time position is available in our Clearwater location, working Monday-Thursday from 10:00 AM to 7:00 PM and Friday from 10:00 AM to 4:30 PM. The ideal candidate will have at least one year of office-related experience and possess excellent customer service, interpersonal, critical thinking, written, and verbal communication skills.
Responsibilities:- Greet, register, and check in patients
- Obtain and update patient information
- Schedule patient appointments and assist with patient inquiries; may arrange for additional services
- Collect and post payments, and assist with patient billing questions
- Ensure completion of all encounter documentation prior to check out
- Accept transfers from other facilities according to established guidelines
- Schedule patients with appropriate providers, answer phones, and respond within time frames defined by departmental guidelines
- Obtain complete and accurate patient registration information according to department standards
- Review and confirm all registration information is accurate at each appointment and make any required updates
- Consistently review cancellation, displaced patients, and appointment requests worklist throughout the day
- Review daily schedules for availability and coordinate with onsite supervisor to ensure providers' schedules are at capacity
- High School or Equivalent
- 1 year – Office Related
- Customer service, interpersonal, critical thinking
- Written and verbal communication
- Works independently and with a team
- Organization, administrative, and clerical skills
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401K reimbursement
- Yearly performance appraisals and team award bonus
- Community discounts and more
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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