Hospitality Department Supervisor
5 days ago
About the Job: Innisfree Hotels seeks a highly motivated Housekeeping Team Lead to join our team at Hyatt Place Pensacola Airport. As a key leader, you will be responsible for supervising housekeeping employees, planning tasks, and maintaining high-quality standards. We offer a dynamic work environment, opportunities for growth, and competitive compensation.
Responsibilities:
- Supervise and motivate housekeeping employees to deliver exceptional service
- Plan and assign tasks for the housekeeping team, ensuring efficient workflow and high-quality results
- Schedule training sessions for new employees and conduct regular audits to maintain standards
- Monitor supplies and budgets, ordering necessary items to maintain optimal levels
- Ensure prompt completion of guest requests, complaints, and concerns
- Daily inspections of rooms, public areas, and equipment to maintain quality standards
- Coordinate with maintenance staff to schedule preventive maintenance
- Promote a positive work environment by addressing conflicts and resolving issues efficiently
- Prepare annual housekeeping budget and reports as required
Requirements and Qualifications:
- High school diploma or equivalent required
- Minimum 2 years of housekeeping experience in the hospitality industry preferred
- Excellent communication, leadership, and problem-solving skills
- Able to interpret instructions and perform basic mathematical calculations
- Strong initiative, organizational skills, and ability to multitask
- Ability to work independently with minimal supervision in a fast-paced environment
Estimated Salary: $55,000 - $70,000 per year, based on experience
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Hospitality Department Head
4 days ago
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