Automotive Sales Consultant
6 days ago
At Baxter Auto Group, we're committed to delivering an exceptional customer experience. As a Service Advisor, you'll play a vital role in ensuring our customers receive top-notch service and support.
Compensation and Benefits
We offer a competitive salary of $55,000 - $80,000 per year, depending on experience. In addition to a comprehensive benefits package, which includes medical, dental, and vision plans, as well as 401(k) matching and paid time off.
Job Responsibilities
As a Service Advisor, your primary responsibilities will include:
- Greeting and assisting guests, answering phone calls, and setting appointments.
- Identifying mechanical problems through investigative questioning or visual inspections/road tests.
- Conferring with customers about inspection results, recommending corrective procedures, and preparing work orders for needed repairs.
- Preparing repair orders showing time, cost, and labor estimates for service.
- Explaining work performed and repair order charges to customers.
- Resolving customer concerns effectively.
Requirements and Qualifications
To be successful in this role, you'll need to possess the following qualities and qualifications:
- Be at least 18 years old and have a valid driver's license.
- Demonstrate a team-first attitude with a desire to win together.
- Show an innate desire to help others in all ways possible.
- Dedicate yourself to creating meaningful outcomes in everything you do.
- Welcome diversity by seeking, listening, and learning from diverse perspectives.
- Communicate authentically with transparency, empathy, and kindness.
- Remain forever curious and motivated by a passion for continuous improvement.
Benefits and Perks
As a member of our team, you'll enjoy a range of benefits and perks, including:
- A four-day workweek and rotating Saturdays.
- Competitive pay and comprehensive benefits package.
- Vacation and sick leave available from day one.
- Paid parental leave available from day one.
- Training and development opportunities for all employees.
- Extensive employee discounts on vehicle purchases, parts, service, hotels, travel, and more.
- Educational reimbursement for general and specialized technical automotive degrees.
- Employee assistance programs.
- Paid holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day.
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