Loss Prevention Specialist

4 weeks ago


Kansas City, Missouri, United States Marriott International Inc Full time
Job Summary

As a Loss Prevention Officer at Marriott International Inc, you will be responsible for ensuring the safety and security of our guests and employees. This role involves patrolling all areas of the property, assisting guests with room access, and monitoring Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. You will also be responsible for locking property entrances when required, conducting daily physical hazard inspections, and responding to accidents, contact EMS or administer first aid/CPR as required. Additionally, you will assist guests/employees during emergency situations, notify appropriate individuals in the event of accidents, attacks, or other incidents, and defuse guest/employee disturbances. You will also call for outside assistance if necessary, complete incident reports to document all Security/Loss Prevention related incidents, handle all interruptions and complaints, resolve safety hazard situations, and escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Furthermore, you will report to scenes of vehicle accidents/thefts, call for assistance using proper code responses, complete a Loss Prevention shift summary/daily activity report, and maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Responsibilities

Patrol all areas of the property
Assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary
Complete incident reports to document all Security/Loss Prevention related incidents
Handle all interruptions and complaints
Resolve safety hazard situations
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
Report to scenes of vehicle accidents/thefts
Call for assistance using proper code responses
Complete a Loss Prevention shift summary/daily activity report
Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
Conduct investigations and gather evidence
Conduct interviews with relevant parties

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

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