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Escrow Management Officer

2 months ago

Miami, United States The Orchard Full time
About Orchard

Orchard is transforming the home buying and selling landscape. The typical process for Americans can be lengthy, stressful, and fraught with uncertainty. Orchard has redefined the entire journey of purchasing and selling homes, offering innovative tools for home searches and enabling customers to buy a new home before selling their existing one. Our clients navigate this experience through a personalized online dashboard, supported by top-tier Orchard real estate professionals.

Based in New York City with an office in Austin and a team spread across the United States, Orchard employs over 300 individuals. We are backed by leading investors such as Revolution, Firstmark, Accomplice, Navitas, and Juxtapose, who have also supported renowned companies like Pinterest, Airbnb, Shopify, and Sweetgreen. Orchard is honored to be recognized by Crain's, Inc. 5000, Glassdoor, and Built In as one of the best workplaces.

About the Role

Orchard Title is seeking an experienced Escrow Officer to oversee the closing process and deliver an outstanding experience for our clients. The ideal candidate is a knowledgeable real estate expert with extensive experience in residential closings. If you thrive in high-pressure, time-sensitive environments and are adept at managing your own caseload, we encourage you to connect with us. This is a full-time position reporting to the Director of Escrow.

Key Responsibilities
  • Proactively pursue new business opportunities by participating in sales meetings, real estate events, and management discussions, while engaging with lending and banking sectors to enhance capture rates.
  • Prepare closing disclosures, escrow agreements, and all necessary settlement documents in accordance with lender and buyer/seller instructions.
  • Effectively communicate and collaborate with various departments, including Customer Experience, Brokerage, Contract Operations, and Funding, to promptly address and resolve any issues in the Title process to prevent delays.
  • Ensure clear title by resolving title defects, addressing existing liens and encumbrances, and confirming proper vesting.
  • Reconcile all financials with corresponding invoices and tax balances.
  • Provide accurate lender closing instructions and oversee the receipt and appropriate disbursement of funds, ensuring that all outstanding checks and escrowed funds are managed correctly.
  • Adhere to Orchard Title policies and procedures in compliance with applicable laws, regulations, and company standards.
Qualifications
  • Minimum of 3 years of experience as a Licensed Escrow Officer with an established book of business.
  • Outstanding verbal and written communication skills that foster positive relationships both internally and externally.
  • Proficient in technology (Google Suite) and specialized software (e.g., Qualia); training will be provided if necessary.
  • Familiarity with state-level escrow regulations enforced by the Department of Insurance.
  • A collaborative team player who embraces the principle of "Team Before Self."
  • A passion for innovation and adaptability to change.
  • Exceptional organizational skills and a keen attention to detail.
Orchard is proud to be an equal opportunity employer, providing employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.