Insurance Customer Support Specialist

3 days ago


Fort Collins, Colorado, United States State Farm Insurance Full time

Job Overview

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We are seeking a highly skilled Insurance Customer Support Specialist to join our team at State Farm Insurance.

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Key Responsibilities:

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  • ">
  • Assist customers with their insurance needs by providing accurate and timely information regarding policy inquiries, claims, and changes.">
  • Process policy updates in the system, ensuring seamless customer experiences.">
  • Collaborate with team members to resolve customer issues and maintain exceptional customer satisfaction.">
  • Maintain accurate and up-to-date customer records and information as needed.">
  • Provide top-notch customer service by addressing concerns and resolving problems professionally and efficiently.">
  • Stay current with industry trends and insurance products to effectively support customers.">
  • Comply with company policies, procedures, and regulatory guidelines to ensure high-quality results.">
  • Meet or exceed performance goals and targets set by the company, demonstrating commitment to excellence.">
  • Pursue ongoing training and development opportunities to enhance knowledge and skills.">
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Requirements

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The ideal candidate will possess excellent communication, problem-solving, and interpersonal skills. Proficiency in navigating software systems and maintaining accurate records is essential. We value teamwork, adaptability, and a passion for delivering exceptional customer experiences.

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What We Offer

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We provide a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Our supportive work environment fosters growth, collaboration, and innovation, empowering our team members to thrive professionally and personally.

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Estimated Salary Range

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$45,000 - $65,000 per year, depending on experience and qualifications.

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About Us

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We are State Farm Insurance, a leading provider of insurance services dedicated to protecting our customers' assets and well-being. Our mission is to deliver unparalleled customer service, empower our team members, and drive success through innovation and expertise.

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How to Apply

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Interested candidates should submit their applications through our website or contact our HR department directly. We look forward to welcoming talented individuals who share our commitment to excellence and customer satisfaction.



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