In Room Dining Order Specialist

4 days ago


San Francisco, California, United States AccorHotel Full time
Company Overview:
Fairmont San Francisco, a legendary hotel located atop Nob Hill, has served as the residence for U.S. presidents and world leaders since 1907. With 606 well-appointed guest rooms and suites, three distinctive restaurants, and a health club, the hotel offers an exceptional experience for guests.

Job Title: In Room Dining Order Taker
Estimated Salary: $25,000 - $35,000 per year

Job Description:
The Fairmont is seeking a highly skilled In Room Dining Order Taker to join our team during the holiday season between November and January. As an In Room Dining Order Taker, you will be responsible for taking pride in supporting your colleagues and setting the stage for a memorable guest experience. Your key responsibilities will include:
  • Taking orders from guests in a professional and friendly manner
  • Maintaining knowledge of menu items, including beverages and garnishes
  • Recording guest orders accurately and efficiently while honoring special requests
  • Fulfilling orders in a timely manner to ensure guest satisfaction

Required Skills and Qualifications:
To succeed in this role, you will need to possess excellent communication and organizational skills, with the ability to work well under pressure in a fast-paced environment. Previous service experience is an asset, and previous Point of Sale System experience is preferred. You must also have strong interpersonal and problem-solving abilities, as well as the ability to focus attention on guest needs at all times. Additionally, you should be highly responsible and reliable, with the ability to lift and carry items up to 50 pounds. Visa Requirements: Must have proof of eligibility to work in the United States.

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