Key Carrier

4 weeks ago


Memphis TN, United States Roses Discount Stores Full time
Job Summary

As a Key Carrier - Customer Service Associate at Roses Discount Stores, you will play a vital role in driving sales and creating a great customer experience. This position requires strong leadership skills, effective communication, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Provide positive customer service by treating customers with courtesy and knowledge to maximize customer satisfaction and sales.
  • Adhere to assigned work schedule to provide predictability in workload scheduling.
  • Follow all Company policies and procedures to maximize customer service, sales, and store profitability.
  • Unload trucks, process freight, stock counters, and perform other functions as needed to maintain sales floor.
  • Review daily staffing and workload planning calendar.
  • Evaluate recovery needs and conduct recovery blitzes.
  • Monitor fitting room, selling floor, and sizing recovery.
  • Communicate cleanliness expectations and inspect for completion prior to sign off.
  • Provide support to store management as requested.
Requirements
  • High School diploma or GED.
  • 1-2 years of related experience in retail customer service.
  • Fundamental reading and math skills.
  • Ability to effectively communicate in English.


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