Service Team Member

3 days ago


Torrance, California, United States South Bay Hyundai Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at South Bay Hyundai. The ideal candidate will have excellent customer service skills and the ability to effectively communicate with customers regarding vehicle repairs and maintenance.

Key Responsibilities:

  • Maintain a high level of customer satisfaction through prompt and courteous service
  • Schedule appointments and generate estimates in a timely manner
  • Advise customers on the care and maintenance of their vehicles
  • Communicate with customers regarding repair progress and timelines
  • Resolve customer complaints and concerns in a professional manner
  • Work closely with other team members to ensure seamless customer experience

Requirements:

  • Minimum 6 months to 1 year of experience in the automotive industry or related field
  • High school diploma or equivalent required; associate's degree or higher preferred
  • Broad knowledge of new vehicle technologies and diagnostic tools
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and multitask effectively
  • Self-motivated and enthusiastic presence in a team environment

Compensation:

$55,000 - $65,000 per year, depending on experience



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