Seasonal Sales Associate

2 weeks ago


Westbury, New York, United States Michaels Stores Full time

Job Summary

We are seeking a Seasonal Sales Team Member to join our team at Michaels Stores. As a Seasonal Sales Team Member, you will be responsible for providing excellent customer service, maintaining store recovery standards, and preventing shrink with great service.

Key Responsibilities

  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements
  • Provide a fast and friendly check out experience and execute cash handling to standards
  • Engage customers on benefits of Rewards program and complete enrollments
  • Educate customer on Voice of Customer (VOC) survey
  • Merchandise recovery and maintenance
  • Support the merchandise return / go back process and general store recovery
  • Acknowledge customers, help locate product and provide solutions
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Execute a well merchandised and in stock store
  • Interact with others in an accepting and respectful manner and remain positive and respectful, even in difficult situations

Requirements

  • Retail and/or customer service experience preferred

About Michaels Stores

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.



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