Sales Team Lead

2 days ago


Gilroy, California, United States Steve Madden Full time

About the Role:

We are seeking a skilled Sales Team Lead to join our dynamic team at Steve Madden. As a Sales Team Lead, you will support the management team and perform various functional tasks assigned to you. You will assume leadership responsibilities when the Store Manager and Assistant Store Manager are absent.

Key Responsibilities:

  • Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
  • Assist in training and developing a successful sales team.
  • Ensure that all customer service initiatives are in place to address issues quickly and courteously.
  • Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
  • Communicate effectively with customers, team members, management, and corporate stakeholders.
  • Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
  • Be flexible and occasionally perform work outside of your specific role.

Requirements:

  • Minimum of 2-3 years of retail experience.
  • High school diploma or equivalent preferred.
  • Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
  • Excellent team-building skills.
  • Strong verbal and written communication skills.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits:

  • 50% off employee discount and 40% off immediate family discount.
  • Friends and Family Discount Events.
  • Free shoe every season/quarter.
  • Employee Assistance Program.
  • Flexible schedule.
  • Career Growth.
  • Employee Referral Program.
  • Access to Steve Madden's Perk Spot Program.
  • 401K eligibility over the age of 21 with Company match after 6 months of employment.
  • Paid time to vote.
  • Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report.

Compensation:

The pay range for this position is $17-$21/hr plus commission. Actual rate will be determined based on the candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.


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