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Retail Sales Associate

2 months ago

Reno, Nevada, United States The Church of Jesus Christ of Latter-day Saints Full time
Job Description

This position plays a vital role in making essential gospel teachings, resources, and services accessible to God's children. As a Retail Sales Associate, you will foster an environment of reverence and respect, guiding customers to make informed product decisions. Your exceptional customer service skills will provide a positive experience for our patrons.

Key Responsibilities
  • Greet customers and ascertain their needs
  • Provide high-quality customer service, offering product knowledge to assist customers
  • Develop an understanding of the contents and properties of all products to adequately serve customers
  • Respond to customer questions regarding curriculum, proper fitting of clothing, or issues of similar complexity
  • May provide personal fitting consultation to patrons at the distribution store
  • Prepare merchandise for purchase
  • Operate the point-of-sale terminal, finalize the sale of selected products, and process returns
  • May assist the store supervisor to ensure the store is attractively displayed, well presented, and that there is adequate inventory on the shelf
  • May assist the store supervisor with inventory and cycle counts
  • May perform some housekeeping duties to ensure the facility, equipment, and storage areas are in good condition
  • Ability to work as scheduled and needed (including Saturdays and holidays)
  • Assist in other operational responsibilities, as needed
Qualifications
  • High school diploma or equivalent
  • Ability to complete internal customer service training within one month of hire
  • Basic math, reading, computer, and cashiering skills
  • Good communication skills and demonstrated ability to work well with others
  • Ability to work under direct supervision and follow standard procedures and written instructions to accomplish assigned tasks
  • Ability to work as scheduled and needed (including Saturdays and holidays)

This position operates in a retail environment. To successfully perform the essential functions of the job, there may be physical requirements that need to be met, such as standing for long periods of time, stooping, bending, and lifting up to 40 pounds.