Shift Leader

1 week ago


Kingston, New York, United States Baskin Robbins Full time
Job Title: Shift Leader

As a Shift Leader at Dunkin' Donuts, you will be responsible for leading a team of employees to provide excellent customer service and ensure the smooth operation of the store. Your goal will be to exceed customer expectations and drive sales growth.

Key Responsibilities:
  • Lead a team of employees to provide excellent customer service and ensure a positive customer experience.
  • Manage store operations, including inventory management, cash handling, and maintaining a clean and safe store environment.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the General Manager to achieve store goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a customer service or retail environment preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings.
  • Strong communication and leadership skills.
Benefits:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling.
  • Discounts on Dunkin' Donuts products.

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