Retail Store Associate

2 days ago


Chicago, Illinois, United States Chicago Cosmetic Surgery and Dermatology Full time
Retail Store Associate Job Description

Chicago Cosmetic Surgery and Dermatology is seeking a highly skilled and motivated Retail Store Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing retail inventory, and promoting cosmetic products to patients.

Key Responsibilities:
  • Provide exceptional customer service to patients, responding to their questions and concerns about cosmetic products.
  • Manage retail inventory, including receiving, stocking, and counting products.
  • Assist with skin care consultations and product recommendations to patients.
  • Develop and maintain relationships with sales representatives and vendors.
  • Process and send online orders, and perform daily runs to the post office to drop off store orders.
  • Attend educational workshops and stay up-to-date on the latest trends and products in the cosmetic industry.
  • Assist with preparation and presenting formal and informal instruction/training to staff members.
  • Perform other duties as assigned by the Medical Director, Cosmetic Supervisor, and Retail Store Coordinator.
Requirements:
  • Superior communication and interpersonal skills.
  • Ability to exert subtle motivation and influence.
  • Exceptional customer service skills and general etiquette.
  • Computer literate, with proficiency in Microsoft Office.
  • Dependable, flexible, and punctual.
  • Ability to work late on month-end inventory counts (2-4 hours post-end of clinic).
  • Team player and team leader.
  • Effective organization and time management skills.
  • Maintain patient privacy and adhere to HIPAA, OSHA, and CLIA laws.
Education and Experience:
  • High School Diploma.
  • Two or more years of sales experience preferred.
  • One to two years of inventory experience preferred.


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