Service Advisor Expert
6 days ago
We are seeking a skilled Customer Experience Representative to join our team at QGR Jiffy Lube. As a key member of our service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
About the Role- We offer a competitive salary of $50,000 - $70,000 per year, based on experience.
- A comprehensive bonus plan and matching 401K program to support your financial goals.
The Job Description:
Key Responsibilities- Welcome and engage with customers, verifying information and ensuring seamless service delivery.
- Expertly navigate all sales processes and initiatives, providing clear and concise recommendations to customers.
- Process phone calls professionally, encouraging customers to schedule service work and promoting product offerings.
- Sell and document recommendations, writing estimates and ordering parts as needed to meet customer needs.
- Meet or exceed individual sales goals, working towards company-set objectives.
Requirements:
- Valid driver's license.
- Ability to stand for extended periods (10+ hours).
- Fluent English language skills, with bilingual capabilities a plus.
- Previous sales experience is preferred, particularly in the automotive sector.
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