Service Advisor Expert

6 days ago


SaintBrieuc, Bretagne, United States QGR Jiffy Lube Full time

We are seeking a skilled Customer Experience Representative to join our team at QGR Jiffy Lube. As a key member of our service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role
  • We offer a competitive salary of $50,000 - $70,000 per year, based on experience.
  • A comprehensive bonus plan and matching 401K program to support your financial goals.

The Job Description:

Key Responsibilities
  • Welcome and engage with customers, verifying information and ensuring seamless service delivery.
  • Expertly navigate all sales processes and initiatives, providing clear and concise recommendations to customers.
  • Process phone calls professionally, encouraging customers to schedule service work and promoting product offerings.
  • Sell and document recommendations, writing estimates and ordering parts as needed to meet customer needs.
  • Meet or exceed individual sales goals, working towards company-set objectives.

Requirements:

  • Valid driver's license.
  • Ability to stand for extended periods (10+ hours).
  • Fluent English language skills, with bilingual capabilities a plus.
  • Previous sales experience is preferred, particularly in the automotive sector.


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