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Financial Clearance Specialist

2 months ago

Houston, Texas, United States Chi Full time

About Chi

Chi is a leading healthcare provider dedicated to advancing healthcare standards and improving patient outcomes. Our team is committed to providing exceptional care and service to our patients and communities.

Job Summary

We are seeking a highly skilled Financial Clearance Specialist to join our team. As a Financial Clearance Specialist, you will play a crucial role in ensuring that patients are financially cleared prior to services, at the bedside, and at discharge.

Key Responsibilities

  • Determine patient eligibility for financial assistance programs
  • Collect and negotiate point-of-service payments, copays, deductibles, and self-pay amounts
  • Record and maintain complete documentation of activities performed in account notes and other databases
  • Provide resolution or direct patients to the appropriate party for resolution or action
  • Convey estimates of patient responsibility portions of billed costs to patients
  • Counsel patients regarding their third-party coverage, financial responsibility, and billing procedures
  • Review patient account summaries and initiate proper action
  • Compose correspondence related to reimbursement and billing procedures
  • Screen and inform patients of various healthcare financial assistance programs
  • Contact external and internal customers for assistance with billing inquiries
  • Assist with departmental coverage as needed

Requirements

  • High School Diploma or equivalent
  • Two years of experience in a related field