SOC Operator

7 days ago


Tallahassee, Florida, United States Trulieve Full time

About the Role:

The Security Operations Center (SOC) Operator will provide best-in-class security customer service, prompt communication delivery, and support to each operational/support function and location within their scope.

The SOC Operator is responsible for all internal security operations tasks, communication flow and resource management for the company's personnel.

Key Responsibilities:

  • Assists as the technical expert on all SOC matters, including monitoring and responding to all facilities and properties under their control.
  • Assists with collecting client intelligence, operations, and the communication of time-sensitive security tactics for strategic executive management.
  • Assists SOC leadership with compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures.
  • Promotes an environment of professionalism, compliance, and continuous improvement to meet the Corporation's operational goals and objectives.
  • Maintains highly qualified and motivated SOC staff that support the overall business mission, goals, and objectives.

Requirements:

  • One or more years of SOC-like work experience
  • One or more years inside a Security Operations environment
  • Experience in call centers, agile project management, and leadership
  • Ability to build consensus and relationships among managers, partners, and employees
  • Experience with managing a diverse group of technologically oriented members

About Trulieve:

Trulieve is a leading provider of cannabis products and services. We are committed to providing high-quality products and exceptional customer service.

Why Join Trulieve:

At Trulieve, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.


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