Service Technician

2 weeks ago


Northbrook, Illinois, United States KO Business Solutions Full time
Job Summary

KO Business Solutions is a professional staffing firm in the Chicagoland area, matching talented professionals with reputable employers. Our client, a leader in residential technology integration, is seeking a skilled Service Technician to join their dynamic team.

This role involves troubleshooting and resolving technical issues with residential technology systems, including smart home integration, home theaters, and lighting programming. The ideal candidate will have a passion for technology, strong interpersonal skills, and the ability to educate and engage with clients.

The successful candidate will be responsible for:

  • Diagnosing and resolving technical issues with residential technology systems
  • Providing hands-on support to project teams and conducting system maintenance and updates
  • Contributing to the development of new service offerings and innovating existing ones
  • Interacting with clients, understanding their needs, and providing clear, helpful guidance

The company offers a competitive hourly wage, comprehensive benefits package, and opportunities for overtime and profit sharing.

Requirements

  • Passion for technology and solving technical issues
  • Strong interpersonal skills to educate and engage with clients
  • Proficiency in tools and software used by System Designers/Engineers, including Control4, Josh.AI, Lutron, and networking platforms
  • Proactive, problem-solving attitude and eagerness to contribute to team projects and service innovation

Benefits

  • Competitive hourly wage and opportunities for overtime and profit sharing
  • Comprehensive benefits package, including health, vision, and dental
  • Generous paid time off
  • Company-provided service vehicle
  • Life insurance


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