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Part Time Sales Associate

2 months ago

Austin, Texas, United States James Avery Full time

Job Summary

The James Avery Sales Associate - Jewelry Expert will be responsible for providing exceptional customer service and sales experience to guests in our luxury retail environment. This role will involve greeting and assisting guests in their selection and purchase of merchandise, as well as maintaining a high level of product knowledge and sales skills.

Key Responsibilities

  • Provide exceptional customer service and sales experience to guests
  • Maintain a high level of product knowledge and sales skills
  • Assist guests in their selection and purchase of merchandise
  • Enter guest data and sales data into POS system
  • Repair, polish, or solder jewelry (if over 18)
  • Utilize GUESTS program when interacting with guests
  • Provide knowledgeable service to guests on product information
  • Box and wrap sales for gift presentation
  • Achieve established individual Key Performance Metrics
  • Assist Store Management in achieving store Key Performance Indicator Metrics
  • Assist with daily housekeeping and maintenance duties
  • Attend all required meetings

Requirements

  • Good communication skills
  • Good organizational skills and time management
  • Proven ability to coordinate multiple tasks simultaneously and manage frequent interruptions
  • Ability to apply common sense understanding to carry out instructions
  • Strong problem-solving skills and ability to quickly learn new technology
  • Enthusiastic, willing to learn, and contributes to a positive team spirit

Preferred Qualifications

  • Previous retail sales or guest service experience