Sales Associate

2 weeks ago

Austin, Texas, United States Reformation Full time
About Us

Reformation is a revolutionary lifestyle brand that combines stylish, vintage-inspired designs with sustainable practices. We're committed to innovation, common sense, and education to solve the problems facing our planet and society.

Job Summary

We're seeking a Sales Associate to join our team. As a Sales Associate, you'll be responsible for executing all efforts required to achieve individual sales goals. You'll assist in clientele generation through customer engagement, contribute to an in-store experience that surprises and delights customers, and deliver an elevated client experience as a brand ambassador.

Key Responsibilities
  • Consistently meet and exceed sales goals
  • Assist in clientele generation through customer engagement
  • Contribute to an in-store experience that surprises and delights customers
  • Deliver an elevated client experience as a brand ambassador
  • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
  • Understand the need for consistent inventory accuracy and controls in store
  • Contribute to Loss Prevention in all areas of the business
  • Uphold time and attendance policy
  • Ensure the selling floor reflects the brand and concept standards at all times
  • Share your deep knowledge about our product with genuine enthusiasm
  • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
  • Help ensure that the store environment is inspiring and our product is easily accessible
  • Understand the core values and culture of Reformation and reflect these in all efforts
  • Maintain and uphold a professional, healthy, and productive work environment
Requirements
  • Experience working with a sales or retail organization and/or operationally intensive business
  • Ability to work in a fast-paced setting
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
Benefits and Perks
  • Health, vision, and dental insurance for eligible employees
  • Paid vacation, sick, holidays & volunteer time-off for eligible employees
  • Mission-based company + casual and entrepreneurial work environment
  • 401K with company match
  • Clothing discount

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

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