Automotive Business Development Representative

4 weeks ago


Greeley, Colorado, United States Yoder Family of Companies Full time
Job Title: BDC Agent/Receptionist

At the Yoder Family of Companies, we are seeking a highly motivated and customer-focused individual to join our team as a BDC Agent/Receptionist. This role is responsible for providing exceptional customer service, handling inbound and outbound calls, and ensuring a seamless rental experience for our customers.

Key Responsibilities:
  • Communicate effectively with customers to respond to inquiries and provide information on vehicles and services.
  • Schedule appointments and maintain a customer database to capture repeat business.
  • Track communication methods and appointments/recommendations made per customer.
  • Provide a professional, prompt, and friendly customer service experience in all customer contact situations.
  • Review rental parameters with customers to ensure a complete understanding of our rates and service charges.
  • Prepare rental and return documents accurately and completely.
Requirements:
  • High school degree or equivalent preferred.
  • 1-3 years customer service or office experience preferred.
Benefits:

If hired to a full-time position, the company provides vacation time, sick time, paid holidays, early childhood education center for children, 401(k), profit sharing, health, dental, vision, pet insurance, and company discounts.

If hired for a part-time position, the company provides paid sick time, pet insurance, early childhood education, and company discounts.

Compensation:

Hourly, Non-Exempt: $16.00 - $20.00 DOE



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