Retail Distribution Supervisor
4 hours ago
Company Description
We are seeking a highly motivated and organized Retail Distribution Supervisor to join our team at ITW. As a key member of our operations team, you will be responsible for overseeing all aspects of retail shipments, including international and domestic logistics, inventory management, and team supervision.
Key Responsibilities:
- Coordinate and manage retail shipments, ensuring timely and accurate delivery to customers.
- Supervise a team of material handlers, receiving and order clerks, and ensure they meet daily schedules and deadlines.
- Monitor inventory levels to ensure 100% fill rates and maintain accurate records.
- Develop and implement Standard Operating Procedures (SOPs) for retail distribution tasks and ensure compliance with ISO standards.
- Collaborate with logistics teams to coordinate carrier contracts, maintenance, and cost management.
- Analyze transportation trends and abnormalities to optimize logistics processes.
- Investigate customer complaints regarding lost, short, or damaged merchandise and determine root cause analysis.
- Manage rework projects allocated to retail customers and ensure timely completion.
- Develop and implement training programs for team members, including hazmat, tow-motor, and international shipping requirements.
Requirements:
- High School Graduate or G.E.D.
- 3-5 years related logistics background in a manufacturing environment required.
- College Degree preferred.
- Excellent analytical and problem-solving skills in a fast-paced, multi-tasked environment.
- Proficient computer skills with thorough knowledge of Word, Excel, and Outlook.
- Demonstrated proficiency with operating and warehouse management software.
- Understanding of hazardous materials, a plus.
- Able to work independently, be dependable, and adapt to changes in systems and procedures.
Additional Information:
ITW is an equal opportunity employer, committed to equal employment opportunity and fair treatment for employees. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
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