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Service Advisor

2 months ago


Warrenton, Missouri, United States Plaza Tire Service Full time

{"h1": "Sales and Service Advisor Role at Plaza Tire Service", "p": "At Plaza Tire Service, we are seeking a highly skilled Sales and Service Advisor to join our team at our Warrentown, MO store. As a Sales and Service Advisor, you will be responsible for selling and promoting all products and services offered by the company while following our store standards and expectations.", "ul": [{"li": "Competitive weekly pay up to $60,000"}, {"li": "Tuition reimbursement up to $3,000 annually"}, {"li": "Paid vacation and sick time"}, {"li": "Six paid holidays"}, {"li": "Medical, dental, and vision insurance"}, {"li": "Life insurance"}, {"li": "401(k) retirement savings plan with company match"}, {"li": "Discounted services on personal and immediate family vehicles"}, {"li": "Opportunity for advancement"}], "h2": "Essential Roles and Responsibilities", "ol": [{"li": "Greet customers in a professional and courteous manner", "ul": [{"li": "Promptly respond to customer inquiries"}, {"li": "Listen to and document customer concerns"}, {"li": "Inspect vehicle and refer to service history"}, {"li": "Recommend services according to knowledge"}, {"li": "Communicate recommendations to customers"}, {"li": "Properly document all recommendations"}]}, {"li": "Promote sales of services, parts, and accessories", "ul": [{"li": "Demonstrate understanding of products and services"}, {"li": "Provide accurate quotes and updates"}, {"li": "Follow proper procedures when cashing out customer tickets"}, {"li": "Conduct post-repair follow-up calls"}, {"li": "Track new returns, core returns, and warranty parts"}]}, {"li": "Adhere to company policies and procedures", "ul": [{"li": "Demonstrate behaviors consistent with company standards and expectations"}]}, {"li": "Meet qualifications", "ul": [{"li": "Possess current, valid driver's license"}, {"li": "High school diploma or equivalent"}, {"li": "Prior experience as a Service Advisor is helpful, but not required"}, {"li": "Minimum of 3 years of work experience in sales, customer service, or an automotive related field"}, {"li": "Professional appearance and ability to work in a process-driven environment"}, {"li": "Ability to work a minimum of five days, including weekends"}]}