Team Associate

3 weeks ago


Sherman, Texas, United States Jack in the Box Full time
Job Overview

We are seeking a highly motivated and customer-focused Team Member to join our Jack in the Box team. As a Team Member, you will play a critical role in delivering exceptional guest experiences by providing quality food, excellent service, and a clean restaurant environment.

Key Responsibilities:

  • Model a "guest comes first" attitude, ensuring a welcoming and friendly atmosphere for all guests.
  • Ensure the timeliness, quality, and accuracy of all orders, conveying a sense of urgency and attention to detail.
  • Handle guest complaints effectively using the C A R E model, demonstrating courtesy, apology, resolution, and extra effort.
  • Interact effectively with diverse groups of people, promoting a culture of inclusivity and respect.
  • Maintain a clean and organized workspace, adhering to JIB cleaning and maintenance procedures.
  • Meet restaurant scheduling needs, demonstrating flexibility and reliability.

Requirements:

  • Demonstrate integrity and ethical behavior, upholding the highest standards of professionalism.
  • Ability to stand and walk approximately 90%-95% of shift, with occasional lifting and carrying of 10-65 lbs.
  • Ability to take guests' orders, operate a cash register, and read video monitors.
  • Ability and desire to work in a fast-paced environment, prioritizing efficiency and productivity.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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