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Room Care Specialist

2 months ago

Springfield, Virginia, United States TownePlace Suites Springfield Full time

Tipo de Compensación:

Hourly Highgate Hotels:
Highgate es una empresa líder en inversión inmobiliaria y gestión hotelera, reconocida como innovadora en la industria. Highgate es el actor dominante en los principales mercados de EE. UU.

incluyendo Nueva York, Boston, Miami, San Francisco y Honolulu, con una presencia en rápida expansión en Europa, América Latina y el Caribe.

El portafolio de propiedades globales de Highgate representa un valor de activos agregado que supera los $20B y genera más de $5B en ingresos acumulados.

La empresa proporciona orientación experta en todas las etapas del ciclo de propiedad hotelera, desde la planificación y el desarrollo hasta la recapitalización o disposición.


Highgate también tiene la creatividad y capacidad para desarrollar marcas hoteleras personalizadas y utiliza herramientas de gestión de ingresos líderes en la industria que identifican y predicen las dinámicas del mercado en evolución para impulsar el rendimiento y maximizar el valor de los activos.

Con un equipo ejecutivo que consiste en algunos de los líderes más experimentados en gestión hotelera de la industria, la empresa es un socio de confianza para los principales grupos de propiedad y marcas hoteleras importantes.

Highgate mantiene oficinas corporativas en Londres, Nueva York, Dallas y Seattle.

Ubicación:
TownePlace Suites Springfield

Descripción General:
El Especialista en Cuidado de Habitaciones es responsable del mantenimiento y la limpieza de todas las áreas y equipos asignados. También es responsable de entregar artículos a las habitaciones (salida exprés, periódicos – específicos de la propiedad, etc.).

Responsabilidades:
- Pulir los pisos de mármol diariamente de acuerdo con los estándares del hotel.
- Limpiar las alfombras en las áreas públicas según los estándares del hotel.
- Limpiar los muebles según sea necesario.
- Manejar todas las solicitudes de asistencia con el equipaje de manera amigable, eficiente y cortés.
- Manejar los artículos de "Objetos Perdidos" de acuerdo con los estándares del hotel.
- Limpiar las habitaciones según sea necesario.
- Tener conocimiento y asistir en todos los procedimientos de emergencia.
- Mantener el equipo del hotel en buen estado de funcionamiento.
- Mantener el almacenamiento del equipo del hotel en el área adecuada.
- Completar proyectos especiales según lo asignado por el Gerente de Limpieza.
- Asegurar la satisfacción general del huésped.

Calificaciones:
Se prefiere diploma de secundaria o equivalente y/o experiencia en un hotel o en un campo relacionado.

Debe ser capaz de ejercer hasta 100 libras de fuerza ocasionalmente, y/o 50 libras de fuerza con frecuencia y/o hasta 20 libras de fuerza constantemente para levantar, cargar, empujar, tirar o mover objetos de otra manera.

Capacidad para estar de pie durante toda la jornada laboral.

Debe ser capaz de comunicarse de manera efectiva tanto verbalmente como por escrito, con todos los niveles de empleados y huéspedes de manera atenta, amigable, cortés y orientada al servicio.