Retail Sales Associate

4 days ago


Plainfield, Illinois, United States Asurion Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Asurion. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, troubleshooting and repairing electronic devices, and selling Asurion products to our customers.

Key Responsibilities:

  • Provide technical expertise and repair customer electronic devices
  • Deliver award-winning, personalized customer experiences
  • Enhance customer experience with our 'serve, solve, and sell' method
  • Upsell Asurion product and achieve sales goals
  • Contribute to market and store location needs
  • Efficiently multitask in a dynamic retail environment
  • Self-manage and set priorities
  • Demonstrate integrity in serving, solving, and selling with expectations to listen to customer needs, provide accurate information, and conduct themselves in a way that is consistent with Asurion's values.

Requirements:

  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • Demonstrated ability to multitask efficiently in a fast-paced environment
  • A passing background check (criminal and drug test)

What We Offer:

  • Ongoing training to grow your skills and hands-on training
  • Unlimited monthly bonus potential for great sales
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • And more Asurion offers a wide range of perks and benefits for mental, physical, and financial health.


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