Security Operations Center Analyst

2 days ago

Portland, Oregon, United States Allied Universal® Full time
Job Title: SOC Security Analyst

Job Summary:

Allied Universal, a leading security and facility services company, is seeking a highly skilled SOC Security Analyst to join our team. As a SOC Security Analyst, you will play a critical role in delivering operations within the Global Security Operations Center (GSOC) and Regional Security Operations Center (RSOC). You will work closely with our clients' leadership to ensure operational best practices, ensuring the physical safety and security of our people, buildings, and assets.

Responsibilities:

  • Provide exceptional customer service to our clients by executing safety and security procedures, site-specific policies, and emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner.
  • Conduct regular and random patrols around the business and perimeter.
  • Monitor operational network video cameras and operate all SOC technologies, including network video, access control, etc.
  • Coordinate direct action and responses to incidents and alarm activation.
  • Take telephone inquiries and maintain accurate logs of events.
  • Actively monitor and respond to critical systems alarms, such as physical security systems alarms, fire panels, etc.
  • Serve as an initial point of contact in emergency situations affecting employee health and safety.
  • Communicate effectively and appropriately with internal and external responders during critical incidents.

Requirements:

  • Minimum 1 year of security operations experience or previous experience working in a Global Security, Command, or similar 24x7 operations center environment.
  • Experience in basic security analysis, problem-solving, handling preliminary inquiries, incident assessment, and triaging reports.
  • High proficiency in using IT applications, data entry, and retrieval, and keyboard skills to a speed of at least 25wpm with at least 75% accuracy.
  • Ability to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient, and timely manner with minimal supervision.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player.
  • Current state driver's license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent, or 5 years of verifiable experience.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Perks and Benefits:

  • Health insurance and 401k plans for full-time positions.
  • Schedules that fit with your personal life goals.
  • Ongoing paid training programs and career growth opportunities.
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

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