Support Services Specialist
6 days ago
The Support Services Specialist is responsible for providing high-level administrative support at our Property Management Office. This is a full-time position that requires excellent communication skills, organizational abilities, and attention to detail. The Support Services Specialist will work closely with the Property Manager to ensure seamless day-to-day operations and exceptional customer service.
Responsibilities:
- Coordinate between maintenance, janitorial, and security staff regarding requests or work orders
- Assist with special projects or tasks as needed
- Drafts and edits letters, reports, and other documents
- Work with maintenance staff and outside vendors to address property management concerns
- Ensure deadlines are met and adapt to changing priorities
- Input and update information in databases and spreadsheets
- Handle office tasks such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
- Assist Property manager with phones and resident correspondence, needs, and requests
- Provide recommendations according to customer needs or preferences
Requirements:
- High school diploma or equivalent
- Proven administrative experience
- Superb written and verbal communication skills
- Strong time-management skills and multitasking ability
- Aptitude for learning new software and systems
- Must be able to work in a fast-paced and customer service-oriented environment
- Performs duties under pressure and meets deadlines in a timely manner
Estimated Salary:
$45,000 - $55,000 per year, depending on qualifications and experience
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