Support Services Specialist

6 days ago


Jenkintown, Pennsylvania, United States Galman Group Full time
Job Overview:

The Support Services Specialist is responsible for providing high-level administrative support at our Property Management Office. This is a full-time position that requires excellent communication skills, organizational abilities, and attention to detail. The Support Services Specialist will work closely with the Property Manager to ensure seamless day-to-day operations and exceptional customer service.

Responsibilities:
  • Coordinate between maintenance, janitorial, and security staff regarding requests or work orders
  • Assist with special projects or tasks as needed
  • Drafts and edits letters, reports, and other documents
  • Work with maintenance staff and outside vendors to address property management concerns
  • Ensure deadlines are met and adapt to changing priorities
  • Input and update information in databases and spreadsheets
  • Handle office tasks such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
  • Assist Property manager with phones and resident correspondence, needs, and requests
  • Provide recommendations according to customer needs or preferences

Requirements:
  • High school diploma or equivalent
  • Proven administrative experience
  • Superb written and verbal communication skills
  • Strong time-management skills and multitasking ability
  • Aptitude for learning new software and systems
  • Must be able to work in a fast-paced and customer service-oriented environment
  • Performs duties under pressure and meets deadlines in a timely manner

Estimated Salary:
$45,000 - $55,000 per year, depending on qualifications and experience

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