Casino Host Professional
2 weeks ago
We are seeking a highly skilled and customer-focused Casino Host Professional to join our team at Boyd Gaming Corporation. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our valued guests.
About the Role:
- Develop and maintain strong relationships with guests, colleagues, and other departments to enhance the overall gaming experience.
- Provide personalized attention to guests, responding to their inquiries, concerns, and requests in a timely and professional manner.
- Actively promote increased play and repeat business through effective communication and relationship-building skills.
- Maintain accurate records of guest interactions, including preferences, feedback, and marketing efforts.
- Collaborate with table games management to ensure seamless guest experiences and maximize revenue opportunities.
Requirements:
- Bachelor's degree in Hospitality, Business, or related field preferred.
- Minimum 2 years of experience in a similar role, preferably in the gaming industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work flexible hours, including evenings, weekends, and holidays.
- Familiarity with CRM software and Microsoft Office applications.
Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
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