Croupier Team Member

4 weeks ago


Opelousas, Louisiana, United States Boyd Gaming Full time
Job Title: Casino Floor Host

We are seeking an experienced and skilled Guest Services Representative to join our team at Boyd Gaming Corporation.

About the Role:
  • This is a full-time opportunity with a competitive estimated salary range of $40,000 - $60,000 per year, depending on experience.
Key Responsibilities:
  • Develop and maintain rapport with guests, coworkers, and other departments to ensure exceptional customer service.
  • Respond to customer questions, inquiries, complaints, requests, and needs in a professional and timely manner.
  • Interact with customers to promote increased play and repeat business by providing information about credit policies, Player's Club details, promotions, special events, room types, and availability.
  • Maintain and build ongoing relationships with valued players via telephone and direct mail to enhance their gaming experience.
  • Communicate effectively with table games management to ensure accurate player evaluation and status.
Requirements:
  • Must be at least 21 years of age.
  • Prior experience in a similar position is strongly preferred.
  • Ability to stand and walk for extended periods of time.
  • Excellent customer relation skills, particularly verbal and written.
  • Knowledgeable about applicable gaming and other regulations.
  • Able to work flexible hours.
  • Proficient in Microsoft Office (Word and Excel) and able to learn CMS.
  • Able to obtain/maintain any necessary licenses and/or certifications.
About Us:

Boyd Gaming Corporation is one of the premier casino entertainment companies in the United States, committed to maximizing value for our shareholders, team members, and communities.



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