Commercial Service Dispatcher
3 weeks ago
About the Role
Tudi Mechanical Systems is seeking an experienced Commercial Service Dispatcher to join our team. As a key member of our operations department, you will be responsible for coordinating commercial service requests, scheduling technicians, and ensuring seamless customer interactions. If you possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we encourage you to apply.
**Job Title:** Commercial Service Dispatcher
**Salary Range:** $65,000 - $80,000 per year, depending on experience.
Job Description:
In this role, you will play a critical part in ensuring the success of our clients' projects. You will work closely with our team to coordinate logistics, schedule technicians, and communicate with customers. Your expertise in dispatching and customer service will enable us to deliver top-notch results and exceed client expectations.
Responsibilities:
- Coordinate commercial service requests and technician assignments
- Develop and implement efficient scheduling processes
- Ensure seamless communication with customers and internal teams
- Troubleshoot customer complaints and resolve issues promptly
- Utilize technical skills to analyze and improve operational processes
Qualifications:
- 3+ years of dispatching or customer service experience
- High School diploma or equivalent
- Familiarity with the local area
- Exceptional communication and problem-solving skills
- Proficiency in MS Office applications
- Ability to manage multiple tasks and prioritize effectively
We Offer:
- A competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for career growth and development
- Recognition programs to reward outstanding performance
- A supportive and inclusive work environment
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