Automotive Receptionist

4 days ago


Jericho, New York, United States Westbury Jeep Chrysler Dodge Full time
Customer Service Representative

Westbury Jeep Chrysler Dodge is a proud member of the VIP Automotive Group of Long Island, known for its exceptional leadership and customer-focused culture. Our team is dedicated to creating exceptional value and experiences for every customer, surpassing our competitors. We strive to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences.

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service team, you will play a pivotal role in ensuring customer satisfaction by handling transactions for services and parts.

Key Responsibilities
  1. Greet showroom customers and determine the nature of their visit.
  2. Obtain and record basic demographic information about each customer, using dealership sales control system.
  3. Hand out brochures and other information to customers.
  4. Answer basic customer inquiries. Refer more extensive inquiries to the appropriate person.
  5. Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
  6. Serve as telephone operator.
  7. Serve as clerical back-up.
  8. Maintain professional appearance.
  9. Stocking in cars into CDK.
  10. Creating key tags and entering in key.
Requirements

To thrive in this position, candidates should proficiently execute each of the essential duties listed above. Applicants must possess the requisite knowledge, skills, and abilities essential for the job's responsibilities. Reasonable accommodations may be made for individuals with disabilities.

Benefits
  • Medical and Dental Insurance
  • 401(k) Retirement Plan
  • Employee Discounts on Vehicle Purchases, Parts, and Service
  • Paid Time Off
  • Supplemental Benefit Plans (Short-Term Disability, Long-Term Disability, Supplemental Life Insurance)
  • Comprehensive Employee Recognition Programs
  • Opportunities for Career Advancement
  • Professional Development Assistance
  • Retirement Plan
Schedule

Full-Time Opportunity

5 Day Work Week

Open hours



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